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Frequently Asked Questions

Can I phone you just for advice?

What should I wear for my appointment?

Is it just sports people that come with an injury?

Who can have a Massage?

What should I expect on my first visit ?

How often should I return?

Why do rehabilitation?

How do I pay?

What is a maintenance massage?

 

 

Can I phone you just for advice?

Absolutely! We welcome any concerns you may have as many people are not sure whether they need to see someone like us or what therapist/treatment is best for them so feel free to contact us about your queries or concerns. If you can not get through please leave your name, number and your query and we will get back to you to as soon as possible.

 

What should I wear for my appointment?

You should wear loose/comfortable clothing to allow access to the area being treated.

If you are getting your knee or legs treated, most patients like to wear shorts.

If you are getting a massage that most areas are being treated such as full body, wear appropriate under garments (we will not ask you to remove them) so we can get to the areas comfortably.

Is it just sports people that come with an injury?

Not at all.

When we talk about Injury, we consider all types of injuries not just from sports.

Anyone who has an injury, does not matter if you did it in sport, at home, at work or playing on the wii.

You don’t need to have a sports injury or a sports person to consult our clinic.

Who can have a Massage?

Anyone who has muscular aches, pains, tightness, restrictions, tension and stresses both mentally and physically or just needs to relax and have ‘me’ time.

What should I expect on my first visit ?

On your first visit you will fill out a short patient information form. You will be asked a series of questions about your injury or reasons for your massage. Then if applicable we will do some tests and assessment. In most cases a treatment will be performed and when relevant, rehabilitation sheets will be provided for you to take home and do as advised. In complex cases, the assessment may take longer leaving little time for treatment in the first visit.

Your first injury treatment session can take up to 1hr so make sure you have allowed  time. Subsequent sessions can take up to 45 minutes.

Sports Therapists use electrotherapy methods to treat disorders relating to the soft tissue -muscles/tendons/ligaments. These methods are called modalities. These are some of the modalities used in sports therapy:

          Ultrasound – involves the use of high frequency sound waves that stimulate blood circulation and cell activity providing pain relief, reduced swelling and overall accelerating the healing process.

          Interferential (IFC) – Electrodes are placed on the patient’s skin and tiny electrical impulses are induced into the tissues in the area of the pain. The low-frequency stimulation induces the body to secrete endorphins, which are the body’s natural painkillers, and stimulate local blood flow, which can speed up the rate of healing. Patients feel a pins and needles sensation while having IFC and generally find it quite relaxing. IFC can be used to treat most soft tissue or joint injuries.

Other modalities that we use are hands-on techniques and in most cases the patient helps with these techniques by movement;

  • Massage – the most versatile and effective form of hand-on technique as it has many benefits physically and psychologically. Many techniques are used to help with loosening up, relaxing and softening muscle tension to suit the individual.  
  • Soft Tissue Release(STR) is a technique to release local areas of severe soft tissue tension mainly used on the muscles.
  • Trigger Pointing is applying sustained pressure on a hyper-irritable spot to inactivate it. Can last up to 1 minute.
  • Muscle energy technique (MET) is a stretching/strengthening techniques that also breaks down adhesions in local areas.
  • Proprioceptive neuromuscular facilitation (PNF) is more of an advanced technique of the MET as it uses the whole range of movement of the joint.
  • Positional Release is reducing soft tissue tension by placing pressure on this area and finding its comfortable pain free position.
  • Friction is used to break down adhesions/scar tissue by using friction on the muscle, tension or ligament and to help it return to a normal tissue tension. This type of technique can be used to bring the injury back to its acute stage to allow it to repair and treated correctly.
  • Stretching/mobilisation is used to help with reducing areas of tightness and restriction

We also use heat and different massage machines such as the Tappie and the Thumper.

How often should I return?

For Injuries in acute conditions are usually treated  2-3 times a week for up to 2 weeks. Then, depending on your condition, treatments can be reduced to 1-2 times a week until injury is fully repaired and you have returned to your sport/activity  or fully functional. On the other hand, chronic conditions such as back pain, joint pain, shoulder problems may require months of weekly treatments.

For massages due to muscle stiffness, restriction, tension, in general a weekly session for up to 4 times until there is a significant reduction of your symptoms, then fortnightly. However depending on your symptoms the frequency of coming for massage sessions will be discussed together with your therapist.

If you wanting a massaging to relax, decrease stress and general stiffness then one or two massages per month may be all you need.

However, it is always your decision how often and for how long you wish to come. We realize that many factors, including financial, physical, or other, can effect your decision and our therapists are always here to help you to determine a convenient treatment plan so you can make sure that you are getting a treated effectively.

Why do rehabilitation?

Just coming for treatment will not give you as full and quick recovery for your injury as doing your rehabilitation exercises combined. These specific exercises are stretching, mobility and strengthening which if you do regularly and correctly will get you back to your sport/work/functional activities more effectively than just treatment it self.

How do I pay?

Cash and cheques are both accepted.

What is a maintenance massage?

This particular therapy is for people who have already been treated and there is no pain/ tension/stress or tightness any longer, but still want to come to keep this maintained. This could be due to a competition coming up, or you are stepping up your game in your sport or stressful job/lifestyle. Therapies include injury treatment,sports massage, deep tissue massage and specific condition massage.